When you begin working with the agency to help with your local search efforts, the agency may ask you to add them to your Google My Business (GMB). Add an agency as the manager for your business listing is beneficial as it allows account managers to check out the current state of your listing, see if all the information has been added properly & also to come up with recommendations for improvement.

Owners of Google My Business listings can invite additional users to manage a listing. Adding the owners and managers let users share the management of listing without having to share personal account information. Owners, managers, & communications managers all have different levels of access to the listing.


Only an owner can add or remove the users. However, a manager may remove him/herself from a listing.

Add owners or managers to google my business

To add an owner or manager to the listing:

1. Sign in to Google My Business(GMB)

2. If you have multiple locations, the open location you’d like to manage.

3. Click Users from the menu.


4. In the top of the right corner, click the “Invite new manager” icon. manage-permissions5. Enter the Name or E-mail address of the user you would like to add.


6. Select the user’s role by choosing the OwnerManager, or Communications manager.


Click Invite. Invitees will have the option to accept an invitation & immediately become listing managers.

This window displays all the active owners and managers, as well as people who have been creating to become owners or managers.

When the invitation is accepted, the owners of the listing will be notified via email. All users in the account can view the names & email addresses of the owners and managers of listing.

If you need to add someone to your other properties, such as Google Analytics, Tag Manager, Google Ad words or your WordPress site, be sure to an out our other instructional posts.

If you need assistance with managing your Google My Business(GMB) listing, don’t be reluctant to contact us!